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Windows computer
1. Log in as a local administrator with full rights. ( (Windows-Control Panel-User Accounts-"user account"-"Change your account type"-"Administrator").
2. Go to "https://download.respondus.com/lockdown/download.php?id=xxxxxxxxx" where "xxxxxxxxx" is your school's unique 9-digit Institution ID. (Do not use the web address with "xxxxxxxxx". It must be the 9-digit number provided to your institution.)
3. Download the LockDown Browser installer package. It will be in the form of "LockDownBrowser-2-0-x-xx.exe" where "-x-xx" is the current version number.
4. Locate the installer package in your Downloads folder and run it.
5. Accept all the default prompts to install LockDown Browser.
6. Most Learning Management Systems require that you first open a standard browser (Chrome, Firefox, etc.) log in to the LMS, and then use the "Launch LockDown Browser" button on the quiz summary page.
For Canvas "Classic" quizzes and Blackboard Learn quizzes, go to your desktop and double click on the "LockDown Browser" icon (A blue diamond with a gold padlock) to start LockDown Browser.
Mac computer
1. Log in as a local administrator with full rights (In System Preferences-Users & Groups, the user account must have "Allow user to administer this computer" enabled.)
2. Go to "https://download.respondus.com/lockdown/download.php?id=xxxxxxxxx" where "xxxxxxxxx" is your school's unique 9-digit Institution ID. (Do not use the web address with "xxxxxxxxx". It must be the 9-digit number provided to your institution.)
3. Download the LockDown Browser installer package. Depending on the browser setting, it may download as "InstallLDBPackage64c-2-0-x-xx.zip" where "-x-xx" is the current version number.
4. If the downloaded file did not automatically unzip, locate "InstallLDBPackage64c-2-0-x-xx.zip" (usually in the Downloads folder), and double click on the file to start the Archiver to unzip the file.
5. Locate the "Install Respondus LockDown Browser xxxxxxxxx.pkg" to start the actual LockDown Browser installer. (The "xxxxxxxxx" should be the actual Institution ID.)
6. Accept all the default prompts to install LockDown Browser.
7. Most Learning Management Systems require that you first open a standard browser (Chrome, Firefox, etc.) log in to the LMS, and then use the "Launch LockDown Browser" button on the quiz summary page.
For Canvas "Classic" quizzes and Blackboard Learn quizzes, go to Finder-Applications and double click on the "LockDown Browser" icon (a world globe with padlock) to start LockDown Browser.