The Call queue extensions have changed
For internal transfers only! External extensions will remain the same
Transfer Calls Using the Zoom Workplace Application
To transfer to a call queue using the phone app, while on a call click the button labeled Transfer then it will ask you who you want to transfer to, you can either type the name of the queue and look for the one with (Call queue) below the name.
Transferring Calls Using the Desk Phone
If you are using the desk phone without access to the Zoom Workplace app you can click the transfer button on the phone and then dial the number for the queue you would like to transfer to, then hit send.
Call Queue Extension list:
IT Help Desk – 1111
(External Users: 501-812-2780)
Advising Queue – 1112
(External Users: 501-812-2220)
Records Queue – 1113
(External Users: 501-812-2220)
Student Billing Queue – 1114
(External Users: 501-812-2278)
Financial Aid Queue – 1115
(External Users: 501-812-2289)
Admissions Queue – 1116
(External Users: 501-812-2231)
Main Operator (Main number for the school) – 1117
(External Users: 501-812-2200)
Aviation – 1118
(External Users: 501-835-5420)
BIC – 1119
(External Users: 501-907-6670)
Testing Center - 1120
(External Users: 501-812-2787)