Service Catalog

Categories (8)

Blackboard

Any and All issues involving Blackboard, both student and Instructor.

For 24/7 Blackboard assistance: (501) 812-2780, Press 1 when instructed
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Workday

Report Issues, or request help with Workday related Topics.
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Accounts & Email

Manage your UA-PTC password, account access, and email Issues
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Software & Programs

Report issues with, or request access to, College Software and Applications
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Audio Visual

AV technology in classrooms, public areas, and conference rooms.
For Emergency AV Issues, Contact Tommy Adam: 501-549-9654
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Computers & Printers

Desktops, laptops, and peripherals
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Networking & Phone

Report Issues related to Network Access, The Phone System, or request the loan of a Wireless Hotspot.
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Security

Report Cyber Security Events, such as suspicious emails or unauthorized account access.
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