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Services or Offerings?
A/V Issue
  1. Services
  2. Audio Visual
Report issues with TVs, ViewSonic Boards, or Digital Signage
A/V Technology Design and Consultation
  1. Services
  2. Audio Visual
Request an IT Assessment and Opinion on a new A/V setup for a Classroom or Meeting room.
Admissions
  1. Services
  2. Workday
Direct Workday Issues and Inquires towards Admissions.
Request Relevant Security Roles.
Advising
  1. Services
  2. Workday
Direct Workday Issues and Inquires towards Advising.
Request Relevant Security Roles.
Financial Aid
  1. Services
  2. Workday
Direct Workday Issues and Inquires towards Financial Aid.
Request Relevant Security Roles.
Records/Registrar
  1. Services
  2. Workday
Direct Workday Issues and Inquires towards either the Records or Registrars Office.
Request Relevant Security Roles.
Report A Cyber Security Incident
  1. Services
  2. Security
Report a suspicious email or unauthorized account access.
Reset Password and MFA
  1. Services
  2. Accounts & Email
Many Login issues can be resolved by changing your UAPTC Password.
Student Accounts/ Bursar's office
  1. Services
  2. Workday
Direct Workday and Bank Mobile Issues and Inquires towards Student Accounts, AKA The Bursar's Office.
Request Relevant Security Roles.
Issues Logging into Blackboard
  1. Services
  2. Blackboard
Report issues logging into Blackboard: IE User Name/Password Issues, or issues with your internet browser.
Missing Account Creation Email
  1. Services
  2. Accounts & Email
Report that you have not received your account information.
Network Access
  1. Services
  2. Networking & Phone
Report Issues with access to the UAPTC network.
Report Hardware Issue
  1. Services
  2. Computers & Printers
Report problems with various IT Hardware around campus.
IT Hardware includes Desktops, Laptops, Docking stations, monitors, printers, scanners, copiers, Wyse Terminals, and computer accessories such as mice and keyboards.
Travel
  1. Services
  2. Workday
  3. Procurement Office
Request Training related to Travel. Submit questions regarding Student Travel, Spend Authorizations, or Expense Reports.
Trouble Logging in
  1. Services
  2. Accounts & Email
Report issues logging into: UAPTC Email, Blackboard, Workday, or MyApps.