My Recently Visited Services

Report problems with various IT Hardware around campus.
IT Hardware includes Desktops, Laptops, Docking stations, monitors, printers, scanners, copiers, Wyse Terminals, and computer accessories such as mice and keyboards.

Request that a new employee be given IT equipment, that an existing equipment be updated, or equipment be relocated.

Report an issue with accessing course materials inside of Blackboard. IE: One of your classes is not listed, Issues displaying the course material correctly.

Help finding missing emails, Request Access to UAPTC email while outside the US or Report Issues with your UAPTC Email.

Request a change be made to your UAPTC user name

Report a suspicious email or unauthorized account access.

Direct Workday and Bank Mobile Issues and Inquires towards Student Accounts, AKA The Bursar's Office.

The end of support for Windows 10 is October 14, 2025. You can use this service to schedule a time convenient to you when IT will be able to update your device from Windows 10.

Direct Workday Issues and Inquires towards Financial Aid.

Report that you have not received your account information.

Report issues logging into: UAPTC Email, Blackboard, Workday, or MyApps.

Request an IT Assessment and Opinion on a new A/V setup for a Classroom or Meeting room.

Request ability to access Blackboard while outside of the US.

Direct Workday Issues and Inquires towards Advising.

Request a Quote for the Purchase of IT-related Equipment IE: Computers, Laptops, Printers, Scanners.

Direct Workday Issues and Inquires towards either the Records or Registrars Office.

Request Training related to purchasing. Submit questions about Contracts, requisitions, Business Cards.

Request Training related to Travel. Submit questions regarding Student Travel, Spend Authorizations, or Expense Reports.

UAPTC has a supply of wireless Hotspots to provide to students and employees.

Many Login issues can be resolved by changing your UAPTC Password.

Report issues logging into Blackboard: IE User Name/Password Issues, or issues with your internet browser.

Report Issues with access to the UAPTC network.

Request Training Related to Inventory Processes. Submit Issues related to Tagging and Physical Inventory.

Report Issues or errors with various software used by UAPTC: e.g. Lockdown Browser, Examsoft, Microsoft Office, Eaglesoft, and others.

Report issues with TVs, ViewSonic Boards, or Digital Signage