My Recently Visited Services
Report Issues or errors with various software used by UAPTC: e.g. Lockdown Browser, Examsoft, Microsoft Office, Eaglesoft, and others.
Report issues logging into: UAPTC Email, Blackboard, Workday, or MyApps.
UAPTC has a supply of wireless Hotspots to provide to students and employees.
Report problems with various IT Hardware around campus.
IT Hardware includes Desktops, Laptops, Docking stations, monitors, printers, scanners, copiers, Wyse Terminals, and computer accessories such as mice and keyboards.
Request removal of old or unwanted IT hardware from your area.
Request ability to access Blackboard while outside of the US.
Direct Workday and Bank Mobile Issues and Inquires towards Student Accounts, AKA The Bursar's Office.
Report that you have not received your account information.
Report issues logging into Blackboard: IE User Name/Password Issues, or issues with your internet browser.
Request an IT Assessment and Opinion on a new A/V setup for a Classroom or Meeting room.
Request a Quote for the Purchase of IT-related Equipment IE: Computers, Laptops, Printers, Scanners.
The end of support for Windows 10 is October 14, 2025. You can use this service to schedule a time convenient to you when IT will be able to update your device from Windows 10.
Reserve a media room for an Event, or request A/V Support for an Event
Request that a new employee be given IT equipment, or that an existing employee's equipment be updated.
Help finding missing emails, Request Access to UAPTC email while outside the US or Report Issues with your UAPTC Email.
Request Training related to Travel. Submit questions regarding Student Travel, Spend Authorizations, or Expense Reports.
Report issues specifically related to the Mersive system located in classrooms.
Report an issue with accessing course materials inside of Blackboard. IE: One of your classes is not listed, Issues displaying the course material correctly.
Direct Workday Issues and Inquires towards either the Records or Registrars Office.