My Recently Visited Services
Report issues logging into: UAPTC Email, Blackboard, Workday, or MyApps.
Many Login issues can be resolved by changing your UAPTC Password.
Report an issue with accessing course materials inside of Blackboard. IE: One of your classes is not listed, Issues displaying the course material correctly.
Report problems with various IT Hardware around campus.
IT Hardware includes Desktops, Laptops, Docking stations, monitors, printers, scanners, copiers, Wyse Terminals, and computer accessories such as mice and keyboards.
Request that a new employee be given IT equipment, or that an existing employee's equipment be updated.
Report issues specifically related to the Mersive system located in classrooms.
Report issues logging into Blackboard: IE User Name/Password Issues, or issues with your internet browser.
Direct Workday Issues and Inquires towards either the Records or Registrars Office.
UAPTC has a supply of wireless Hotspots to provide to students and employees.
Report Issues or errors with various software used by UAPTC: e.g. Lockdown Browser, Examsoft, Microsoft Office, Eaglesoft, and others.
Request removal of old or unwanted IT hardware from your area.
Request access to email while outside of the US, Find missing emails, or Report Issues with your UAPTC Email.
Request Training related to purchasing. Submit questions about Contracts, requisitions, Business Cards.
Direct Workday and Bank Mobile Issues and Inquires towards Student Accounts, AKA The Bursar's Office.
Request a Quote for the Purchase of IT-related Equipment IE: Computers, Laptops, Printers, Scanners.
Request an IT Assessment and Opinion on a new A/V setup for a Classroom or Meeting room.
Request Training Related to Inventory Processes. Submit Issues related to Tagging and Physical Inventory.