Popular Services
Report issues logging into: UAPTC Email, Blackboard, Workday, or MyApps.
Request that a new employee be given IT equipment, or that an existing employee's equipment be updated.
Report an issue with accessing course materials inside of Blackboard. IE: One of your classes is not listed, Issues displaying the course material correctly.
Report problems with various IT Hardware around campus.
IT Hardware includes Desktops, Laptops, Docking stations, monitors, printers, scanners, copiers, Wyse Terminals, and computer accessories such as mice and keyboards.
Report Issues or errors with various software used by UAPTC: e.g. Lockdown Browser, Examsoft, Microsoft Office, Eaglesoft, and others.
Many Login issues can be resolved by changing your UAPTC Password.
UAPTC has a supply of wireless Hotspots to provide to students and employees.
Request removal of old or unwanted IT hardware from your area.
Request that a temporary username/password be created for a non-student or employee
Request a Quote for the Purchase of IT-related Equipment IE: Computers, Laptops, Printers, Scanners.
Direct Workday and Bank Mobile Issues and Inquires towards Student Accounts, AKA The Bursar's Office.
Direct Workday Issues and Inquires towards either the Records or Registrars Office.
Report issues logging into Blackboard: IE User Name/Password Issues, or issues with your internet browser.
The end of support for Windows 10 is October 14, 2025. You can use this service to schedule a time convenient to you when IT will be able to update your device from Windows 10.
Request Training Related to Inventory Processes. Submit Issues related to Tagging and Physical Inventory.
Request Training related to Travel. Submit questions regarding Student Travel, Spend Authorizations, or Expense Reports.
Report issues specifically related to the Mersive system located in classrooms.
Reserve a media room for an Event, or request A/V Support for an Event