Popular Services
Report issues logging into: UAPTC Email, Blackboard, Workday, or MyApps.
Report an issue with accessing course materials inside of Blackboard. IE: One of your classes is not listed, Issues displaying the course material correctly.
Report problems with various IT Hardware around campus.
IT Hardware includes Desktops, Laptops, Docking stations, monitors, printers, scanners, copiers, Wyse Terminals, and computer accessories such as mice and keyboards.
Report Issues or errors with various software used by UAPTC: e.g. Lockdown Browser, Examsoft, Microsoft Office, Eaglesoft, and others.
Request that a new employee be given IT equipment, or that an existing employee's equipment be updated.
Request access to email while outside of the US, Find missing emails, or Report Issues with your UAPTC Email.
Direct Workday and Bank Mobile Issues and Inquires towards Student Accounts, AKA The Bursar's Office.
UAPTC has a supply of wireless Hotspots to provide to students and employees.
Many Login issues can be resolved by changing your UAPTC Password.
Report issues logging into Blackboard: IE User Name/Password Issues, or issues with your internet browser.
Direct Workday Issues and Inquires towards either the Records or Registrars Office.
Request a Quote for the Purchase of IT-related Equipment IE: Computers, Laptops, Printers, Scanners.
Request removal of old or unwanted IT hardware from your area.
Request an IT Assessment and Opinion on a new A/V setup for a Classroom or Meeting room.
Request Training related to Travel. Submit questions regarding Student Travel, Spend Authorizations, or Expense Reports.
Reserve a media room for an Event, or request A/V Support for an Event
Report issues specifically related to the Mersive system located in classrooms.
Request ability to access Blackboard while outside of the US.