Popular Services
Report an issue with accessing course materials inside of Blackboard. IE: One of your classes is not listed, Issues displaying the course material correctly.
Request that a new employee be given IT equipment, or that an existing employee's equipment be updated.
Report problems with various IT Hardware around campus.
IT Hardware includes Desktops, Laptops, Docking stations, monitors, printers, scanners, copiers, Wyse Terminals, and computer accessories such as mice and keyboards.
Report issues logging into: UAPTC Email, Blackboard, Workday, or MyApps.
Report Issues or errors with various software used by UAPTC: e.g. Lockdown Browser, Examsoft, Microsoft Office, Eaglesoft, and others.
UAPTC has a supply of wireless Hotspots to provide to students and employees.
Many Login issues can be resolved by changing your UAPTC Password.
Request a Quote for the Purchase of IT-related Equipment IE: Computers, Laptops, Printers, Scanners.
Report issues logging into Blackboard: IE User Name/Password Issues, or issues with your internet browser.
Request removal of old or unwanted IT hardware from your area.
Request access to email while outside of the US, Find missing emails, or Report Issues with your UAPTC Email.
Request Training related to purchasing. Submit questions about Contracts, requisitions, Business Cards.
Direct Workday and Bank Mobile Issues and Inquires towards Student Accounts, AKA The Bursar's Office.
The end of support for Windows 10 is October 14, 2025. You can use this service to schedule a time convenient to you when IT will be able to update your device from Windows 10.