Popular Services
Report issues logging into: UAPTC Email, Blackboard, Workday, or MyApps.
Report problems with various IT Hardware around campus.
IT Hardware includes Desktops, Laptops, Docking stations, monitors, printers, scanners, copiers, Wyse Terminals, and computer accessories such as mice and keyboards.
Report an issue with accessing course materials inside of Blackboard. IE: One of your classes is not listed, Issues displaying the course material correctly.
Request that a new employee be given IT equipment, or that an existing employee's equipment be updated.
Report issues logging into Blackboard: IE User Name/Password Issues, or issues with your internet browser.
Many Login issues can be resolved by changing your UAPTC Password.
Report Issues or errors with various software used by UAPTC: e.g. Lockdown Browser, Examsoft, Microsoft Office, Eaglesoft, and others.
Direct Workday Issues and Inquires towards either the Records or Registrars Office.
Request an IT Assessment and Opinion on a new A/V setup for a Classroom or Meeting room.
Request a Quote for the Purchase of IT-related Equipment IE: Computers, Laptops, Printers, Scanners.
Request access to email while outside of the US, Find missing emails, or Report Issues with your UAPTC Email.
Request that IT provide you with a Wi-Fi hotspot.
Reserve a media room for an Event, or request A/V Support for an Event
Request that IT remove old or unwanted IT hardware from your area.
Request access to campus computing resources for non-UAPTC users.
Request ability to access Blackboard while outside of the US.