Popular Services
Report issues logging into: UAPTC Email, Blackboard, Workday, or MyApps.
Report problems with various IT Hardware around campus.
IT Hardware includes Desktops, Laptops, Docking stations, monitors, printers, scanners, copiers, Wyse Terminals, and computer accessories such as mice and keyboards.
Report an issue with accessing course materials inside of Blackboard. IE: One of your classes is not listed, Issues displaying the course material correctly.
Report Issues or errors with various software used by UAPTC: e.g. Lockdown Browser, Examsoft, Microsoft Office, Eaglesoft, and others.
Request that a new employee be given IT equipment, or that an existing employee's equipment be updated.
Help finding missing emails, Request Access to UAPTC email while outside the US or Report Issues with your UAPTC Email.
Report that you have not received your account information.
UAPTC has a supply of wireless Hotspots to provide to students and employees.
Direct Workday and Bank Mobile Issues and Inquires towards Student Accounts, AKA The Bursar's Office.
Request removal of old or unwanted IT hardware from your area.
Report issues logging into Blackboard: IE User Name/Password Issues, or issues with your internet browser.
Reserve a media room for an Event, or request A/V Support for an Event
Request ability to access Blackboard while outside of the US.
Request an IT Assessment and Opinion on a new A/V setup for a Classroom or Meeting room.
The end of support for Windows 10 is October 14, 2025. You can use this service to schedule a time convenient to you when IT will be able to update your device from Windows 10.
Many Login issues can be resolved by changing your UAPTC Password.
Request Training related to purchasing. Submit questions about Contracts, requisitions, Business Cards.
Direct Workday Issues and Inquires towards either the Records or Registrars Office.