Popular Services

Request access to various software used by UAPTC employees.
Adobe, Zoom, Jenzabar, Poise, AppXtender/WebEx, Infomaker, Powerfads, ScreenPal

Report issues logging into: UAPTC Email, Blackboard, Workday, or MyApps.

Request access to email while outside of the US, Find missing emails, or Report Issues with your UAPTC Email.

Report problems with various IT Hardware around campus.
IT Hardware includes Desktops, Laptops, Docking stations, monitors, printers, scanners, copiers, Wyse Terminals, and computer accessories such as mice and keyboards.

Request a Quote for the Purchase of IT-related Equipment IE: Computers, Laptops, Printers, Scanners.

Report issues logging into Blackboard: IE User Name/Password Issues, or issues with your internet browser.

Report any and all errors or issues with a software not specified by another option

Report issues with, or request installation of, Respondus LockDown Browser.

Request that a new employee be given IT equipment, or that an existing employee's equipment be updated.

Report an issue with accessing course materials inside of Blackboard. IE: One of your classes is not listed, Issues displaying the course material correctly.

Many Login issues can be resolved by changing your UAPTC Password.

Request that IT remove old or unwanted IT hardware from your area.

Direct Workday Issues and Inquires towards Advising.

Request a change be made to your UAPTC user name

Report issues specifically related to the Mersive system located in classrooms.

Request that your computer be updated to Windows 11

Direct Workday and Bank Mobile Issues and Inquires towards Student Accounts, AKA The Bursar's Office.

Direct Workday Issues and Inquires towards Financial Aid.

Direct Workday Issues and Inquires towards Admissions.

Direct Workday Issues and Inquires towards either the Records or Registrars Office.